Reference

What You Agree to When You Use oreakness

These terms set out the rules that apply to your oreakness account — from how you fund it with PayPal, Venmo, or Play+ to what happens when you request a withdrawal.

Account eligibility by statePayPal, Venmo, Play+ rulesWithdrawal conditionsAccount suspension termsDispute process
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oreakness What You Agree to When You Use oreakness
HOW WE OPERATE

Account Security and Data Under These Terms

These terms also define how we handle your account data, what security practices apply, and how long we retain your records. We take those obligations seriously — here is a plain-language breakdown of the four areas that matter most to you.

Data Retention

We retain account records, transaction logs, and identity documents for as long as required by applicable law. You can request a summary of what we hold by contacting support.

Account Security

Your account is protected by SSL encryption. You are responsible for keeping your login credentials private; we will never ask for your password by email or chat.

Cookie Use

We use cookies to maintain your session and remember your payment method preference — for example, whether you set PayPal or Venmo as your default. You can manage cookie settings in your browser.

Requesting Changes

To update personal details — name, email, linked payment method — log in, go to account settings, and follow the verification steps. Some changes require a document upload to complete.

REACH US

Contact Us About Your Terms Questions

If something in these terms is unclear, or you need to flag a billing dispute tied to a PayPal, Venmo, or Play+ transaction, our account support team can help you work through it. Reach us through the channels below — have your account ID ready so we can pull up the right record quickly.

Live Chat Start a live chat session from your account dashboard. This is the fastest path for questions about a specific transaction or account restriction under these terms.
Email Support Send a written query to our support address. Include your account ID and the transaction date if your question involves a payment or withdrawal under these terms.
Help Center Our help center covers account eligibility, state-access rules, and payment-specific term FAQs — a useful first stop before you open a support ticket.

Common Questions About These Terms

These are the questions we hear most often from people reading through the terms for the first time. Each answer is kept short and specific — if you need more detail, live chat is the fastest way to get it.

Yes. Access to oreakness depends on your state's laws. These terms apply to all account holders, but your ability to open or use an account is governed by where you are located.

We can update the terms at any time and will post the revised version here. Your continued use of the account after a change is posted counts as acceptance of the updated terms.

If your account is suspended under these terms, any balance linked to a verified payment method — including PayPal or Venmo — will be reviewed and returned per our standard withdrawal process.

Contact support within 30 days of the transaction date. Include your account ID, the date, and the amount in question. Disputes raised after that window may not be eligible for review.

No. These terms allow one account per person. If we detect duplicate accounts tied to the same identity or payment method, both accounts may be suspended pending review.

Send a request through our email support channel. Include your account ID and a note saying you are requesting a data summary. We will respond in line with applicable law.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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